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Remote assistant service
Remote assistant service











remote assistant service
  1. #REMOTE ASSISTANT SERVICE MANUALS#
  2. #REMOTE ASSISTANT SERVICE FULL#
  3. #REMOTE ASSISTANT SERVICE LICENSE#
  4. #REMOTE ASSISTANT SERVICE PROFESSIONAL#

  • Offer best-in-class service via a click-to-join Remote Assist call: Assist vendors and customers with a click-to-join mixed reality video call.
  • Asset capture & process automation via Microsoft Power Platform: Store mixed reality photos and videos in CDS, then integrate data with business processes via Power Automate.
  • Navigate Remote Assist on HoloLens with your voice: Remote Assist on HoloLens provides a hands-free experience by supporting voice commands in these languages for all features, even in a loud, industrial environment.
  • Combine video, screenshots, and annotations for more seamless workflows on the devices you already use: Remote Assist is available on non-AR-capable mobile devices.
  • If the technician is using Remote Assist on mobile, remote collaborators can share reference images, schematics, and other helpful information the technician can view in their mobile device. If the technician is using Remote Assist on HoloLens, remote collaborators can insert reference images, schematics, and other helpful information the technician's physical space so they can refer to the schematic while working heads-up and hands-free on HoloLens.

    remote assistant service

    #REMOTE ASSISTANT SERVICE MANUALS#

    Furthermore, technicians and inspectors no longer need to carry around paper manuals to perform their repair or inspection. Bring critical information into view: Technicians and inspectors can pull in work order information from Dynamics 365 Field Service and call the resource assigned to support them.Scale expert knowledge: Enable experts to effectively share their knowledge from anywhere in the world.These annotations are anchored in the Remote Assist user's space. Communicate detailed and complex instructions visually: Rather than communicating instructions via audio call, onsite workers and remote collaborators can use drawings and arrows to refer to specific parts of a machine or asset.Walk the site without being onsite: Remote inspectors can assess product quality without traveling onsite by using Remote Assist or Microsoft Teams to collaborate with a Remote Assist user.Solve problems in real time: Technicians can share their real-time view with experts in remote locations to get the help they need, reducing travel time and cost.

    remote assistant service remote assistant service

    Microsoft does not warrant that Dynamics 365 Remote Assist will be sufficient for any medical purposes or meet the health or medical requirements of any person.

    #REMOTE ASSISTANT SERVICE PROFESSIONAL#

    Dynamics 365 Remote Assist is not designed or intended to substitute for professional medical advice, diagnosis, treatment, or judgment and should not be used for medical emergencies or emergency communications.

    #REMOTE ASSISTANT SERVICE LICENSE#

    Watch a video about Dynamics 365 Remote Assist on Hololens 2 and mobile.ĭynamics 365 Remote Assist is intended for facilitating communications and is not intended or made available for use as a medical device for the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease or otherwise to be used as a component of any clinical offering or product, and Microsoft does not grant a license or right for such purposes.

  • Knowledge sharing and training: Document repairs via photos and videos and share them with the rest of your organization.
  • Remote inspections: Empower onsite inspectors to collaborate with remote inspectors to evaluate and document asset quality.
  • By using heads-up video calling on Microsoft HoloLens and mobile devices, technicians can receive guidance in context from remote collaborators.
  • Collaborative maintenance and repair: Empower technicians to solve problems faster the first time with Microsoft Dynamics 365 Remote Assist.
  • With Guides, the same remote experts can assist you through a problem while you have the holographic content of a Guide appearing before you.Įmpower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, HoloLens 2, Android, or iOS devices.

    #REMOTE ASSISTANT SERVICE FULL#

    Using Guides, you can join any Teams meeting, see your full calendar, access all your important files, annotate, and more. Did you know that you can access better calling experiences with Dynamics 365 Guides?













    Remote assistant service